Discover Our Story
We are passionate about providing top-notch call center and business solutions. Our dedicated team is here to streamline your processes and help you thrive. Dive into our commitment and let us support your journey toward excellence.
Our Mission
At our core, we strive to deliver exceptional call center services tailored to meet your needs. Our mission is to enhance your business operations through innovative solutions, ensuring every client receives dedicated support and attention. Together, we aim for excellence in every interaction.
Our Vision
We envision a future where our services lead the industry in efficiency and reliability. By fostering a thriving team environment and embracing new technologies, we aim to empower businesses to grow and succeed. Your success is our priority, and we are dedicated to achieving it together.
Meet Our Amazing Team
Kenneth Kwamina Thompson
Operations Head
Call Econnect is an AI-centric remote call center and customer engagement company providing intelligent, scalable, and results-driven communication solutions to businesses locally and across international markets. We specialize in AI-powered call center services, combining advanced automation with skilled human agents to deliver efficient, personalized, and reliable customer interactions.
Founded to meet the evolving demands of modern businesses, Call Econnect offers a full range of inbound and outbound call center solutions, including customer support outsourcing, virtual reception services, lead generation, telemarketing, appointment setting, and omnichannel customer engagement. Our services are designed to support startups, SMEs, and enterprise clients seeking high-performance local and global contact center solutions.
Under the leadership of Kenneth Kwamina Thompson, CEO, Call Econnect has built a reputation for operational excellence, technology-driven innovation, and measurable business outcomes. Our AI-enabled systems enhance call routing, quality monitoring, analytics, and customer insights—ensuring faster response times, improved customer satisfaction, and optimized cost efficiency.
With a fully remote, globally distributed workforce, Call Econnect delivers 24/7 multilingual call center support tailored to regional markets while maintaining international service standards. We serve clients across multiple industries, helping them scale customer operations, improve service quality, and maintain competitive advantage in an increasingly digital and AI-driven marketplace.
At Call Econnect, we connect technology, people, and strategy—empowering businesses to communicate smarter, operate efficiently, and grow globally.
Your Trusted Partner
Discover Our Journey and Key Milestones
Join us as we highlight our path from humble beginnings to a reputable call center and business solution provider. Each milestone speaks to our commitment to service, growth, and customer satisfaction. We’ve proudly evolved, adapting to meet the needs of our clients while fostering a thriving team spirit.
March 2020
Launched our first call center with dedicated agents focused on delivering exceptional customer service.
June 2021
Expanded our services by introducing business process flow design to enhance operational efficiency.
August 2022
Celebrated a significant growth milestone, adding more clients and expanding our dedicated team.
Ready to Take the Next Step?
We’re here to help you thrive. Whether you have questions or want to join our dedicated team, let’s connect and create something great together.